Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

Search Store: 
How To Recruit, Motivate, and Manage A Winning Staff

How To Recruit, Motivate, and Manage A Winning Staff


Laura Sachs Hills

Available in PDF eBook only

No matter how talented and wonderful a physician is, the employees in the office can make or break a practice.

From the receptionist on the front lines, to the coding specialist behind the scenes, to the caregivers in between, every staff member has a powerful influence on the success of a medical practice. Staff can affect professional image, professional relationships, patient referrals, efficiency, and the growth and profitability of a practice.

Medical practice management consultant Laura Sachs Hills offers her best strategies for developing a team of employees who are committed to the health and well-being of the patients and the practice. Her no-nonsense advice  - supported by field-tested examples, sample dialogues, action checklists, and more - shows physicians, practice managers, and administrators exactly how to recruit, hire, motivate, evaluate, and, when necessary, fire employees.

In How To Recruit, Motivate, and Manage a Winning Staff, Laura Sachs Hills offers her best strategies for developing a team of employees who are committed to the health and well-being of the patients and the practice. Her no-nonsense advice - supported by over 20 years experience - includes field-tested examples, sample dialogues, action checklists and more - to show physicians, practice managers and administrators exactly how to recruit, hire, motivate, evaluate, and, when necessary, fire employees.

Key Features:

  • Writing Classified Ads that Attract Top-Notch Applicant
  • Verifying the Job Applicant’s Factual Credentials
  • Special Considerations for Hiring an Associate
  • Getting the Most Out of Office Temporaries
  • What do Employees Really Want?
  • Monetary and Non-Monetary Incentives and Rewards
  • Becoming a Better Delegator
  • Innovative Ways to Boost Morale in Your Practice
  • Firm but Fair Policies for Vacations, Holidays, Parental and Sick Leave
  • Reviewing Staff Performance and Salaries
  • Managing the Employee in Crisis
  • How to Keep Your Employees from Taking You to Court

 

Laura Sachs Hills

Laura Sachs Hills Laura Sachs Hills is a Fairfax, Virginia-based practice management author, speaker and consultant who has helped private-practice professionals grow and improve their practices for more than 30 years.