Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Those Maddening Phones

Those Maddening Phones


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Judy Capko
Managing telephones can elude even the most organized practice. After all, it’s impossible to predict when or how many calls will come in during the day or the complexity of each call. Those maddening phones are a common dilemma that challenges practices of every specialty. But take heart, there are things you can do to ease the burden.