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Practice Re-Engineering Through the Use of Benchmarks: Part II

Practice Re-Engineering Through the Use of Benchmarks: Part II


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by Mary J. Witt, M.S.W.
Benchmarking can be a useful tool to assist practices in successfully re-engineering their practices to achieve performance improvement. Unfortunately, while many practices identify benchmarks, they are not often integrated into the day-to-day operations of the practice, used to create accountability, or used to help re-engineer processes.