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Outsourcing Your Insurance Collection Follow-Up: Making the Right Business Decision

Outsourcing Your Insurance Collection Follow-Up: Making the Right Business Decision


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by Tom Hajny and Richard Rogers
We realize that even the thought of handing over accounts, to an outside ?vendor, ? for insurance follow-up makes you break out in hives. Maybe you?ve had a bad experience with a vendor or maybe you?ve heard horror stories at other facilities or maybe you just don?t like ?foreigners? touching your stuff. There are good reasons not to outsource, but there comes a time and place for every Vice President of Finance or Director of Patient Financial Services when ?outsourcing? is the right business decision. ?And when is that?? you might ask . . . Whenever the outsource firm can do it better, faster, and cheaper.?