Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Improving Access to Clinical Offices

Improving Access to Clinical Offices


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by Charles M. Kilo, M.D., M.P.H., Philip Triffletti, M.D., Catherine Tantau, B.S.N., M.P.A. and Mark Murray, M.D., M.P.A.
Optimal access to office care requires a detailed understanding of a practice?s capacity to provide care and demand for services. Once capacity and demand are known, they can be effectively managed to provide care today for those needs that arise today. Such a system of ?open access? benefits clinicians and patients alike. This article describes specific steps a practice can take to achieve open access.