Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Putting Patients at Ease with Conversation

Putting Patients at Ease with Conversation


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Pleasurable conversation is one of the best tools for making medical patients feel comfortable and enthusiastic about their appointments. Yet most patients will tell you they go through their medical appointments with conversations only about medicine, the business of medicine (financial arrangements, insurance coverage, etc.), and usually something superficial like: . . .