Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Are Your Patients Patiently Waiting? What to Do About Patient Wait Times

Are Your Patients Patiently Waiting? What to Do About Patient Wait Times


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Rhonda Blender, M.S.N. and Cyndi Maxey, M.A.
In this article, the authors review the reality of wait times in medical practices today, sources of patient dissatisfaction with wait times, the treatment patients want while waiting, and a checklist of steps to reduce wait times.