Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Five-Star Service: The Simple Truth

Five-Star Service: The Simple Truth


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by Wendy Lipton-Dibner


What happens when a consultant who teaches five-star service to healthcare practices becomes a patient? From the initial evaluation in a private practice, through surgery and rehabilitation, this article outlines the first-hand experience of the author and outlines the simple truth about how to stand out in your community as the premier provider of quality care and customer service.