by Laura Sachs Hills
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Medical practice management consultant Laura Sachs Hills offers her best strategies for developing a team of employees who are committed to the health and well-being of the patients and the practice. Her no-nonsense advice – supported by field-tested examples, sample dialogues, action checklists, and more – shows physicians, practice managers, and administrators exactly how to recruit, hire, motivate, evaluate, and, when necessary, fire employees.
Every copy of How to Recruit, Motivate, and Manage a Winning Staff comes with a CD-ROM full of ready-to-print forms and letters to make it even easier to deal with staff-related circumstances as they arise.