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Real Time Claim Adjudication:
Getting Paid at the Time of Service

Real Time Claim Adjudication: Getting Paid at the Time of Service


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Speaker: Doral Davis-Jacobsen


Have you thought about implementing the new process of Real Time Claim Adjudication (RTCA) in your medical practice? Expecting payment at the time of service is becoming the rule, not the exception, and that is extremely healthy for a medical practice. This audio conference will explore an actual scenario of one practice's quest to improve its financial health through Real Time Claim Adjudication.
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The presentation outlines the actual processes as implemented describing in detail the " "nuts and bolts" " from an operations perspective. RTCA makes a medical practice more like all of the other businesses in the free world.the practice gets paid when the service is delivered. It changes the way patients think about their bills and the way staff views collecting from patients. Hear about the benefits that Real Time Claim Adjudication brings to a practice including the obvious financial rewards and unexpected accolades from patients.

Listen and Learn:

  • Understand the definition of real time claims adjudication (RTCA)
  • Get the straight scoop on the process from beginning to end -- in terms of operational function
  • Identify considerations relative to practice " "readiness" " prior to implementation
  • Establish metrics for process evaluation/measurement
  • Define keys to success in implementing RTCA
  • Define impact and findings including estimated financial practice benefits, staff and patient satisfaction
  • Program Materials: Hand-outs will be provided approximately one week before the program date via e-mail with PDF links. Make copies for the attendees in your office!
  • Doral Davis-Jacobsen, BHS, MBA, CMPE is a Manger in the Physician Services Consulting Unit of with Dixon Hughes, PLLC. Her areas of focus include managed care contracting, accounts receivable analysis, financial analysis, operations management and managerial consulting. With Dixon Hughes, Doral has worked with practices on managed care contract negotiations, accounts receivable reengineering and assessments, new practice startups, cost/profitability analyses, operational flow assessments, internal control audits, marketing strategies and benchmarking projects. Ms. Davis-Jacobsen is a popular speaker and she provides seminars for many organizations including MGMA chapters, medical societies, and practice management groups.