Speaker: Donna Weinstock
A practice can manage their mission and goals, but they are not always able to control the behavior of their employees. This audio-conference is a look at what is professionalism and ethical behavior as it relates to a practice's image. Now more important than ever, a practice has to differentiate itself from other practices.and encouraging professional and ethical behavior is crucial for the medical practice's image to the outside world.
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Donna Weinstock is the President of Office Management Solution whose approach to running a healthcare practice involves a unique mixture of improving operations, increasing patient satisfaction, and encouraging employee retention. Donna consults with healthcare practices to improve processes and increase profits. She also writes employee handbooks, job descriptions and procedure manuals.
As a speaker, trainer and writer, Donna presents on business management topics including Hiring and Employee Retention, Communication, Patient Satisfaction, Lean Healthcare, Professionalism and Time Management.