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Strategies to Avoid and Recover from Appointment

Strategies to Avoid and Recover from Appointment No-Shows

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Elizabeth Woodcock, MBA, FACMPE, CPC

In today's uncertain climate for health care reimbursement, you can't afford to ignore any revenue leaks in your practice. Managing and eliminating missed appointments is one area where every practice knows it can do better. Attend this audioconference with national speaker and author Elizabeth Woodcock and learn her proven strategies for avoiding and recovering from appointment no-shows.

With Elizabeth's strategies, you'll get to the root causes of patient no-shows in your practice and come away with tips to implement solutions to reduce the negative impact of missed appointments on your practice's bottom line.

After listening to this conference, you'll be able to:
  • Describe current industry benchmarks for appointment no-shows;
  • Determine successful strategies to prevent patients from missing their appointments;
  • Outline methods to fill open slots - and recoup previously lost revenue opportunities;
  • Compute the cost of no-shows to your practice's bottom line
  • Implement tactics to respond after patient fail to keep their appointments;
  • Identify the CMS regulations for charging patients for no-shows;
  • Meet Our Speaker!

    Elizabeth Woodcock, MBA, FACMPE, CPC - Atlanta-based Elizabeth Woodcock is a professional speaker, trainer and author specializing in medical practice management. Elizabeth has focused on medical practice operations and revenue cycle management for nearly 20 years. Combining innovation and analysis to teach practice operations, she has delivered presentations at regional and national conferences to more than 150, 000 physicians and managers. In addition to her popular email newsletters, she has authored seven best-selling practice management books, and published dozens of articles in national healthcare management journals. Elizabeth is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder. In addition to a Bachelor of Arts degree from Duke University, Elizabeth completed a Master of Business Administration in healthcare management from The Wharton School of Business of the University of Pennsylvania.

    Moderator: Nancy Collins, Publisher of The Journal of Medical Practice Management®