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Performance Appraisal: Helpful Hints for the Busy Medical Practice Manager

Performance Appraisal: Helpful Hints for the Busy Medical Practice Manager


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by Douglas S. Bolon, Ph.D.
This article describes the performance appraisal process in terms of its three fundamental steps: defining job performance, measuring actual job performance, and providing job performance feedback. Given that most practice managers wear many hats and do not have extensive experience or staff support in human resources, the purpose of this article is to provide these busy individuals with useful, practical suggestions that should enhance the effectiveness of the performance appraisal process for nonphysician employees within the medical practice setting. Performance appraisal should be a priority for all practice managers, as the performance of individual employees represents the key to long-term success for any medical practice.