Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Be a Real Professional!

Be a Real Professional!


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In an era in which healthcare practices are striving to provide better customer service, reduce staff turnover, increase referrals, and build stronger revenues, we need a standard of excellence upon which to base our expectations, model our behaviors, and hold our team members accountable. This article lays a foundation for a model of professionalism that allows your practice to build a team of people who serve as consistent and energized representatives of your unique vision—no matter how big or small your practice.