Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

Search Store: 
Consumers Challenge Accessibility Under the ADA

Consumers Challenge Accessibility Under the ADA

Add to Cart
Most businesses think of the Americans with Disabilities Act (ADA) in its Title I employment aspects of hiring, discharge, and reasonable accommodation of workers. These issues have certainly received the most publicity, with a series of recent Supreme Court cases. The major emphasis in ADA enforcement is shifting, however, to “access.� The ADA Title III and Sec. 504 of the Federal Rehabilitation Act require “accessibility to public accommodations.� Now, hospitals, physicians’ offices, retail stores, restaurants, car dealerships, banks, law firms, sports arenas, and others are being challenged by customers about lack of accessibility to their goods and services.