Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Adverse Event Management: Your Evidence to Decrease Professional Liability Risk

Adverse Event Management: Your Evidence to Decrease Professional Liability Risk


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This article aims to help healthcare providers understand the emerging trend of disclosure and apology after an adverse event. Understanding the difference between saying “I’m sorry� that accepts responsibility and that which expresses empathy is essential. However, it is only part of the process: planning is required pre- and post-event. This article also provides an introduction to the framework necessary to enhance the healthcare provider’s potential for success with patients and with liability reduction.