Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Cool,
Calm,
and Collected

Cool, Calm, and Collected


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by Joel R. Marchiano

Selecting a collection agency—or evaluating the one you have— can improve bottom line results while maintaining your professional image. This article provides criteria for choosing a prospective collection agency and evaluating the strategies a collection agency employs, and discusses what a client medical practice should expect in analysis and support.