Medical Practice Management Books, Journals and Articles for Physicians, Practice Administrators and Doctors' Office Managers

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Patient Retention: The Practice Management Challenge

Patient Retention: The Practice Management Challenge


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by Eric N. Berkowitz, Ph.D.
The increasingly competitive environment of practice management has become more complicated with the growing penetration of managed care and capitation. Although successful growing practices have always focused on attracting new patients into the office, future efforts must also be directed at retaining the current patient.