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How the Clinical Customization of an EMR Means Good Business: A Case Study of Queen City Physicians

How the Clinical Customization of an EMR Means Good Business: A Case Study of Queen City Physicians


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by Pam Coyle-Toerner, M.H.H.A. and Louise Collins, R.N., B.S.N., C.R.N.I.
This article describes a case study of Queen City Physicians, a 38-provider internal medicine and pediatrics practice spread over eight locations in the Cincinnati, OH area. The authors share steps taken and lessons learned that can ensure success for any small to medium practice, from vendor/system selection to go-live. The financial feasibility of EMR systems is also discussed.