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Implementation of a Touch-Screen New Patient Registration System: A Case Study

Implementation of a Touch-Screen New Patient Registration System: A Case Study


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by Deena J. Chisolm, Ph.D., Robynn R. Young, M.Ed., and Ann Scheck McAlearney, Sc.D.
Medical practices are constantly seeking methods to increase their efficiency by using computer technology. The objective of this project was to assess to implementation of a touch-screen patient-entered data system for completion of intake paperwork required for new patients in a community-based behavioral healthcare clinic. The authors found that patients and staff, across levels of computer experience, at the intervention clinic found the system easy to use and were highly satisfied with the experience.